Wine and Spirit Education Trust (WSET)
Through the Wine and Spirit Education Trust Qualification, you will be provided with knowledge of wines and wine-producing regions from all over the world. Currently, EAHM offers WSET qualifications in levels 1 and 2 in partnership with the Burj Al Arab hotel.
Leader as Coach Boot camp
Engage, Empower & Enlighten Your Teams
Personalised Professional Coaching for Leadership which includes:
- Creative confidence for immediate coaching competence in the workplace
- Improved emotional intelligence for providing and receiving feedback
- Competence in deploying coaching models and solution-focused tools
- The practice of using coaching tools for integration into day-to-day operations
Certified Hospitality Supervisor - CHS® (Online)
Today's successful hospitality supervisors must have effective skills such as leadership, time management, and communication. They must keep pace with change, improve their knowledge, and share their experience with others.
The CHS designation may be used on letterhead, business cards, and other writings. The CHS lapel pin and certificate are the visible symbols of the holder's status and achievement.
The Certified Hospitality Supervisor (CHS®) designation provides recognition for these skills. Recognized worldwide, the CHS designation is the lodging industry's highest acknowledgement of professionalism for supervisors in the hospitality industry.
Leadership and Management
The courses wrap up the essential elements of hospitality management at every level of an organisation. They cover the operational, strategic and people skill sets that generate genuine competitive advantage. These topics are relevant to all levels of business professionals across a variety of industries.
Introduction to Leadership
Design Thinking (on demand)
Financial Awareness for Non-Financial Managers
Customer Service
Customer care is a crucial element of business success. Every contact your customers have with your business is an opportunity for you to improve your reputation with them and increase the likelihood of further sales. See below the courses you can enrol:
Food & Beverage
EAHM offers a diverse range of Food & Beverage training programs for both the front-line staff as well as the management team. We also offer several programs that can either be 'off the shelf' training or can be customised to fit your specific restaurant needs. See below the courses you can enrol:
Kitchen and Restaurant Management in the 21st Century
Creating Successful Restaurant Concepts (on demand)
F&B Budgeting and Cost Control (on demand)
Human Resources
Human Resource Management - Level 1
This course provides an introduction to the nature of Human Resource Management (HRM), and its evolution throughout the years which shaped it to what it is today; a strategic partner in the organisation and critical to the success of the business.
Introduction to Leadership 1
Leadership 2 - Supervisory Level
Design Thinking (on demand)
Change Management
Sustainable Luxury Management (on demand)
Rooms Division Hospitality Programmes
Front Office Operations Management
Housekeeping Operations Management
Executive Butler
Finance
Budgeting for Better Operational Performance
Financial Awareness for Non-Financial Managers
International Accredited American Hotel & Lodging Educational Institute (AH&LEI)
